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your cx RESULTS
The Dynamic Report: your unique & scalable CX platform
To gather and make available to your employees the results of your studies, PRESENCE has developed a unique turnkey tool, a real CX platform for your customer experience: the Dynamic Report.
This tool is a scalable platform that provides you with complete access to your customers’ online opinions, to the measurement of your customer and employee satisfaction as well as to the results of your mystery customer experiences and your operational audits.
4 tools in 1
Drive your customer experience
under a single interface
A transversal vision of
The multiplication of customer interactions often leads to a multiplication of indicators, whereas the key to success is to analyze the customer journey at 360°. Thanks to the Dynamic Report, you have access to all the indicators measured and can thus manage your customer experience from a single interface. Very complete and personalized, the Dynamic Report is the platform that will offer a transverse vision of your customer experience!